Important Update: Optimization of the Product Line

Today, we are announcing several important product updates by discontinuing the following less popular products, which will provide our product development and manufacturing teams more time and resources to innovate and produce new Fuelings for OPTAVIA Coaches and Clients in Singapore that are inclusive of the popular flavors and ingredients from the local region.

The following seven (7) OPTAVIA Fuelings will be removed from OPTAVIA Singapore’s product line up from July through December 2020 as inventory depletes:

Product Name & SKU
2020 Discontinuation Month
Drizzled Berry Crisp Flavored Bar (#81015)July
Raisin Oat Cinnamon Crisp Bar (#81014)July
Korean BBQ Sticks (#81038)August
Matcha Cake (#81021)August
Creamy Coconut Flavored Shake (#81024)August
Szechuan Flavored Crunchers (#81032)September
Creamy Vanilla Flavored Shake (#81005)December

Please note: some final discontinuation dates may fluctuate due to unexpected increases in product orders.

Revision of Optimal Kit for 5&1 Plan Kit

With the optimization of the product line, the Optimal Kit for 5&1 Plan (US Flavors) - #81805 will be automatically replaced with popular Fueling options with effect on Singapore time Wednesday, July 15th, 2020 for your on-demand order as well as Premier order. The revised kit will contain: 

  • Cranberry Honey Nut Granola Bar (2 boxes)
  • Creamy Double Peanut Butter Crisp Bar
  • Drizzled Chocolate Fudge Crisp Bar
  • Zesty Lemon Crisp Bar (2 boxes) 
  • Caramel Macchiato Flavored Shake
  • Creamy Chocolate Shake
  • Wild Strawberry Flavored Shake
  • Creamy Vanilla Flavored Shake
  • Tropical Fruit Smoothie
  • Velvety Hot Chocolate
  • Golden Chocolate Chip Pancakes (2 boxes)
  • Rustic Tomato Herb Penne
  • Zesty Cheddar & Italian Herb Flavored Crunchers (2 boxes)


Revision of the 5 Free Fuelings*

Furthermore, the 5 Free individual boxes of OPTAVIA Fuelings (as it is today with the OPTAVIA Premier Membership) will be updated with effect on Singapore time Wednesday, July 15th, 2020 as follows: 

  1. Zesty Lemon Crisp Bar
  2. Spicy Poppers 
  3. Green Tea Shake 
  4. Egg Flower & Mushroom Soup
  5. Cranberry Honey Nut Granola Bar

*Applicable for New Clients’ first order with the purchase of either the Optimal Kit for 5 & 1 Plan or any 15-19 individual boxes of OPTAVIA Fuelings upon their enrollment into OPTAVIA Premier Membership.


Additional FAQ

If I have the Optimal Kit for 5&1 Plan (US Flavors) in Premier order, will automatic substitutions be made for those products that are being discontinued? 

The respective Fuelings to be discontinued present in the Optimal Kit for 5&1 Plan (US Flavors) for your existing Premier order, would be automatically replaced as follows: 

Fuelings to be discontinued Replaced automatically with effect on 
SGT July 15th, 2020. 
Drizzled Berry Crisp Flavored Bar (#81015)Cranberry Honey Nut Granola Bar (#81013)
Raisin Oat Cinnamon Crisp Bar (#81014)Zesty Lemon Crisp Bar (#81012)

If your Clients prefer other Fueling options, they may log into their account and edit their Premier order simply by selecting ‘Edit Kit’ or ‘Customize Kit’ function. For more information on how to update your Premier order, please watch the video tutorial here.


If I have any Fuelings that are that are being discontinued and they are not part of the Optimal Kit for 5&1 Plan (US Flavors) in my Premier order, will automatic substitutions be made for those Fuelings? 

Automatic substitutions will NOT be made should you have any of the discontinued Fuelings which are not part of the Optimal Kit for 5&1 Plan (US Flavors) in your Premier orders so it’s up to your Clients to adjust their OPTAVIA Premier orders accordingly. 


Are we able to make adjustments to our OPTAVIA Premier orders in advance of the discontinuation dates?  

Yes! We encourage you to adjust your OPTAVIA Premier orders in advance to meet the threshold for free shipping. For more information on how to update your Premier order, please watch the video tutorial here.


How will you communicate with affected customers? 

We will continue to notify all affected Clients who have the individual Fuelings and/or revised Optimal Kit for 5&1 Plan (US flavors) in their OPTAVIA Premier orders via emails, 30 days before the final discontinuation date and a follow-up communication 5 days in advance of the final product updates/discontinuation date, so that they have time to adjust their Premier order to meet the threshold for free shipping!